Since the launch of this service branch, we have continuously expanded our position as a high-quality provider of printer maintenance and repair services.
Through the original collaboration with Datamax O'Neil and Intermec and the subsequent acquisition of both brands by Honeywell, Weilandt became the official service center for all three labels, which are now sold under the Honeywell umbrella brand. Today, in addition to Honeywell, Datamax O'Neil by Honeywell and Intermec by Honewell printers, we also repair and maintain models from many other manufacturers, including Bixolon, Godex and TSC Printronix Auto ID.
In addition to corrective and preventative maintenance, the range of services includes on-site services, fast repairs within two days, a convenient delivery service, professional printer rollout support and a comprehensive printer pool service. We also support customers with additional services such as the replacement of print heads and pressure rollers or the sale of cleaning kits. To make the repair process as convenient as possible, customers can submit and manage repair orders for their printers completely digitally via our RMA portal. To ensure that they arrive safely, we provide specially developed cardboard packaging if required, which protects the printers during transportation by using membranes. All services are designed to maximize printer performance and reliability, minimize downtime and help companies use their printer fleets more efficiently.
Even older, discontinued printer models are still repaired at Weilandt Elektronik (see table below for models covered). Despite the constant changes in the technology world and the discontinuation of many older printer models, Weilandt can still repair a large number of these devices and make them operational again. This allows companies to protect their investment in existing printer infrastructures and continue to benefit from proven devices.
Weilandt Elektronik has developed to be a reliable partner for mobile IT and offers companies services from a single source: repair of barcode scanners, data capture devices and thermal transfer printers. We look forward to many more successful years - until our next anniversary.
Models that can still be repaired by us:
|Model ||End of Service |
|A-Class ||June 2022 |
|H-Class ||June 2022 |
|MP Compact Mark II ||December 2020 |
|MP Compact Mobile Mark II ||December 2020 |
|RL3 ||December 2020 |
|RL4 ||December 2020 |
|MP Nova ||December 2022 |
|Model ||End of Service |
|MX240-series ||23.02.2023 |
|TTP-384M ||31.12.2020 |
|TTP-2410M Pro/TTP-346M Pro/ |
|TTP-245C/TTP-343C ||31.12.2020 |
|TTP-244 Plus ||12.01.2019 |
|TTP-268M-series ||31.12.2020 |
Other models we offer repair services for (under and outside the warranty) can be found on our constantly updated list of devices
If you have any questions about the Weilandt Elektronik printer service, please do not hesitate to contact the responsible employees.
Sales Director DACH
Mobile: +49 (0) 152 2826 5714
Office: +49 (0) 6103 83168 70
Technical Sales / Account Manager Label Printer
Office: +49 (0) 201 10 99 81 22