Important information for HONEYWELL MP printer series: Discontinuation of Compact and NOVA models as of 31.12.2024

But don't worry - the supply of spare parts is guaranteed until 31.12.2029. Weilandt Elektronik will remain your reliable partner for service and repairs of these printers. 
 

Weilandt Elektronik: Your authorized service partner since 2015

 
Since 2015, Weilandt Elektronik GmbH in Essen has been an authorized and certified repair partner for all printers formerly sold under the Datamax-O'Neil brand. With the acquisition of Datamax and Intermec by the American manufacturer Honeywell, Weilandt has further expanded its function as an official repair center and now supports all printers marketed under the HONEYWELL brand.
 

Spare parts supply for the MP/NOVA printer series

 
We have an extensive stock of spare parts for the discontinued models in the MP/NOVA series. The following essential wearing parts are always in stock: 

- print heads
- pressure rollers
- locking kits
- power supply units
- drive belts
- cutters
 

Comprehensive service for your HONEYWELL printer

 
Our experts are also available to provide you with a comprehensive range of services for your mobile, stationary and portable thermal and thermal transfer printers. We offer
 
- Printer repairs (bring-in)
- Maintenance flat rates and module prices
- Individual maintenance contracts
- Scheduled on-site maintenance
- Fast on-site service
 

Repairs made easy - with our online RMA portal

 
For fast processing of your repairs, simply use our Weilandt RMA portal.
 
Alternatively, you can send your defective printer with a delivery bill and a description of the fault to the following address:
 
Weilandt Elektronik GmbH
Carolus Magnus Straße 12
45356 Essen
 
Our team will analyze the defect, provide you with a cost estimate and, once approved, the repair will be carried out immediately. Every printer is thoroughly tested and cleaned before dispatch so that it is returned to you in perfect condition.
 

Contact us for individual offers

 
Our colleagues will be happy to answer any further questions you may have regarding the discontinuation of appliances or individual offers for repair and maintenance services. Please do not hesitate to contact us.
 
Jochen Buchner
Sales director DACH
Mail: j.buchner@weilandt-elektronik.de
Mobile: +49 (0) 152 2826 5714
Office: +49 (0) 6103 83168 70
 
or
 
Michael Vittinghoff
Technical Sales / Account Manager Label Printer
Mail: m.vittinghoff@weilandt-elektronik.de
Office: +49 (0) 201 10 99 81 22