23.06.2022

Weilandt Elektronik: 10 years Datamax O’Neil by Honeywell partner

"I think we've made it!“, with these words, Jochen Buchner announced the start of Weilandt Elektronik's service partnership for Datamax O'Neil ten years ago. Jochen Buchner – at that time still Territory Account Manager at Datamax O'Neil, since 2015 Sales Manager at Weilandt Elektronik – accompanied the cooperation from the beginning: "At Datamax they were looking for an external service partner for the repairs of label printers in Europe. Weilandt Elektronik GmbH was able to assert itself in the selection process with its wide expertise and many years of experience in the field of service and repair of Auto-ID equipment.”

Datamax O'Neil and Intermec become Honeywell

The concept worked. With the purchase of Datamax by the company Honeywell and the acquisition of the manufacturer Intermec, Weilandt took over the function as the official repair center for all three labels, which are now sold under their umbrella brand Honeywell. Over the period of cooperation, the Weilandt technicians have successfully repaired several thousand label printers from hundreds of Honeywell and Datamax O'Neil partners and customers.

Weilandt Elektronik supports the entire product range in the printer area with repairs in its own service center in Essen and as an on-site work. This includes all models of industrial printers and forklift printers with bestsellers such as the MP-Compact Mobile series as well as all mobile and wearable label printers. Regular training of the responsible Weilandt technicians by Honeywell provides the necessary knowledge.

The future of label printers at Honeywell and Weilandt Elektronik

And the path continues together: In March of this year, the printer experts at Weilandt Elektronik, Michael Vittinghoff and Jochen Buchner, took part in a Honeywell web training course. The topic was the result of the consolidation of Intermec and Datamax-O'Neil into a uniform printer platform from Honeywell and thus about the new generation of Honeywell industrial printers, which appear in the familiar excellent quality.

As a partner, Weilandt Elektronik will, of course, also provide service for future device generations both inside and outside of the warranty. Likewise, earlier models under the former company name will continue to be repaired by the service technicians and kept alive for as long as possible.

We look forward to many more successful years of working with Honeywell. If you have any questions about the printer service from Weilandt Elektronik, please do not hesitate to contact the responsible employees at any time.

Jochen Buchner
Sales Manager DACH
j.buchner@weilandt-elektronik.de
Mobile: +49 (0) 152 2826 5714
Office: +49 (0) 6103 83168 70

or

Michael Vittinghoff
Technical Sales / Account Manager Label Printer
m.vittinghoff@weilandt-elektronik.de
Office: +49 (0) 201 10 99 81 22


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