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Our specialized technicians will continue to ensure that your Datamax printer models operate reliably and their lifespan is optimally extended.
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Weilandt Elektronik GmbH informs all customers using the HONEYWELL MP printer series (MP4 Compact/Compact Mobile and NOVA) about an important change: The entire printer series will be officially discontinued on December 31, 2024.
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"We were very pleased that EDEKA Nord also entrusted us with the support and service of the now 3rd generation of Mobile Data Terminals," says Udo Weilandt, founder and owner of Weilandt Elektronik from Essen.
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"We are a little proud that we have been looking after the end devices for mobile data collection in the Edeka Group stores in south-west Germany for many years.
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We have just dispatched the 11,000th CT45XP from the American manufacturer Honeywell on behalf of various regional EDEKA companies.
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As one of the largest employers on the Rhine and Ruhr, EDEKA Rhein Ruhr also relies on the region for its IT service and ensures that employees in the stores can rely on their IT equipment and get a replacement quickly and easily in the event of a failure.
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After successfully completing intensive training, our teams have added the new PM45 and PD45 printers from Honeywell to its service portfolio. The manufacturer certification allows users to send in their printers for maintenance and repair.
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Blue skies and rising temperatures tell us: The end of the cold season is in sight! Start the spring without any worries with our spring check for your mobile printers - until May 31, 2023.
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"I think we've made it!“, with these words, Jochen Buchner announced the start of Weilandt Elektronik's service partnership for Datamax O'Neil ten years ago. Jochen Buchner – at that time still Territory Account Manager at Datamax O'Neil, since 2015 Sales Manager at Weilandt Elektronik – accompanied the cooperation from the beginning: "At Datamax they were looking for an external service partner for the repairs of label printers in Europe. Weilandt Elektronik GmbH was able to assert itself in the selection process with its wide expertise and many years of experience in the field of service and repair of Auto-ID equipment.”
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First a look back at the initial situation: In May 2017, Weilandt sales manager Jochen Buchner visited the customer's plant. At that time, a heterogeneous label printer platform was in use in the company's six production lines – i.e. different printer types with different configurations from various manufacturers. In order to prevent previous problems, the gradual changeover to a uniform printer platform and configuration was recommended in order to simplify and accelerate the procurement of spare parts and stocking, interchangeability and first-level service by our own technicians.
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Whether end-of-life (EOL) or even end-of-service (EOS): Weilandt Elektronik still has many spare parts in stock and an extensive network to continue to repair obsolete models. Regardless of whether it is a PDT or a label printer: Much is possible even after the manufacturer has discontinued the device in order to postpone a necessary equipment change.
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Since August 2019, we have been handling all repairs of label printers from the entire Honeywell product range, both during and after the warranty period, as a certified service centre. We are therefore still a service partner for all Datamax O’Neil models and now also repair Intermec label printers!
